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I didn't have any baggage to examine! Why does AA Purchaser Service continue on to lie about reasons that the flight was overbooked? The ticket agent instructed me the flight was overbooked.
On arrival in Panama with flight AA959 on the list of 2 luggages, a Roncato luggage, ( shots connected ) price €189 arrived damaged. I instantly went to the appropriate Place of work In the airport, where by the sole comment was they handed me a « checking Post Injury notice », which I enclose herewith. I spent the following day buying a new luggage and looking to get in touch using your workplaces by using the telephone figures indicated about the mentioned document without the need of, having said that, receiving any reply – the cellular phone isn't answered and the line goes blank soon after several minutes of ready, it does not matter which variety I dial. I So progress my vacation and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once again endeavor to Speak to your Place of work with the airport, but the one tips they could give me was to difficulty a grievance through your website, which I am now performing. Aside from the above, I do have One more – and doubtless a lot more serious – complaint. At time of my reservation I paid an additional $88 ($44 Each and every) for extra convenience seats. To my surprise, the seats turned out for being the normal – no further – seats.
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I flew from Orlando to Dallas to Las Vegas yesterday and After i bought residence and unpacked, I discovered considered one of my items was lacking from certainly one of my checked luggage.It absolutely was a shaving package that was inside of a zippered pocket on the skin of a bag. I identified as customer service in Las Vegas and was advised there's nothing they are able to do.
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In April 2014 I used to be provided a voucher for assisting with an sick client on one of yur flights. Sad to say as a result of some unforeseen situation I haven't been able to make the most of the voucher.
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Luis not merely acquired us over a flight but upgrade to first-class. This was a big deal with for us. The flight variety was AA2386 in the event I spelled Luis’s very last title Mistaken.
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I just lately took a flight from JFK to St Thomas over a Saturday 8 am flight and experienced probably the most helpful, efficient knonwledgable flight attendant she was great. I'd personally love to many thanks her for building my vacation additional pleasurable.